CoTrain

Blog: Featured finalist - Steven D Smith – Willmott Dixon

11 May 2018

G4C Future Leader


Position held: Services Manager



As a Services Manager with Willmott Dixon, Steven’s role involves him in the whole life cycle of a project, from feasibility to delivery.  Taking a view on the ‘bigger picture’ he enjoys managing WD’s relationship with the client and helping to realise the full performance potential of their projects.

Driven to create and implement new ways of working, Steven always seeks improvement and marginal gains for the business.  He has created tools and sought to bring about cultural change through fostering collaboration with consultants and supply chain partners.  One example is the MEP Express tool that captures the role of the Service Manager at each RIBA stage which has helped to close the gap between pre-construction and operations phases and proved a valuable training tool for junior members of the team.  From Smart Procurement to realising the true energy requirements, 

Steven understands the value in putting the customer at the heart of design and consistently demonstrating commitment to their ‘best interests’; a service unmatched by WD’s competitors.  His passion for optimal performance and involvement in schemes to develop a healthier and happier workforce is also having a significant impact on productivity of the team.

The winner of the G4C Future Leader will be announced at the Constructing Excellence SECBE Awards on the 28th of June at the Royal Lancaster London. For more information and to book ticket click here. 

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